Terms and Conditions

Effective Date: November 20, 2023

These Terms and Conditions ("Terms") govern your access to and use of our website, including any content, features, services, and the contact form provided on the website (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms.

1. About Middletown Systems LLC

Middletown Systems LLC is a provider of professional IT consulting services. Through our website, we offer information about our services and a contact form for potential clients to submit their details for further communication.

2. Use of Services

By using the Services on our website, you agree that:

• You will provide accurate and complete information when filling out the contact form, including your name, email address, and message.
• You are at least 18 years old or are using our Services under the supervision of a legal guardian.
• The information you submit via the contact form will be used solely to facilitate communication between you and Middletown Systems LLC regarding our IT consulting services.
• You agree to allow us to contact you using the details provided, either via email or phone, to discuss your inquiry or interest in our services.

3. Personal Information and Privacy

When you submit your information through the contact form on our website, Middletown Systems LLC collects personal information, including but not limited to your name, email address, and message content. We are committed to respecting your privacy and safeguarding the information you provide.

By using our Services, you agree to the collection, storage, and use of any personal information you provide for the purposes outlined in these Terms. Middletown Systems LLC may use the information you provide for a variety of lawful purposes, including but not limited to:

• Contacting you in response to your inquiries.
• Providing and offering our services.
• Sending promotional materials or information about services we believe may be of interest to you.
• Improving our offerings, website functionality, and customer experience.
• Conducting internal research and business analysis.

We will not sell or share your personal information to third parties.

Your personal information is used in accordance with the privacy-related provisions outlined in this section. By submitting your information, you acknowledge and consent to the collection, use, and sharing of your personal data as described in these Terms. If you have any concerns regarding your privacy, please contact us at info@middletownsystems.com.

4. Disclaimers

While we strive to provide accurate and up-to-date information on our website, Middletown Systems LLC makes no guarantees or warranties regarding the accuracy, completeness, or suitability of any content on the website. The website and Services are provided on an "as-is" basis, and we disclaim any liability for any errors or omissions in the information provided.

5. Limitation of Liability

To the maximum extent permitted by law, Middletown Systems LLC, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use the website or Services.
• Any errors or omissions in the content of the website.
• Any unauthorized access to or use of our servers and any personal information stored therein.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Middletown Systems LLC. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

7. Changes to Terms

Middletown Systems LLC reserves the right to modify these Terms at any time. Any changes to the Terms will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law principles.

9. Dispute Resolution and Arbitration

Arbitration Agreement: Any dispute, controversy, or claim arising out of or relating to these Terms, the use of our Services, or the relationship between you and Middletown Systems LLC shall be settled by binding arbitration administered by an arbitration organization mutually agreed upon by the parties, in accordance with its applicable rules. The place of arbitration shall be New York City, New York, unless otherwise agreed upon.

Waiver of Class Action: You agree to resolve any disputes with Middletown Systems LLC on an individual basis. Any claims brought against us must be brought in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Binding Arbitration: The decision of the arbitrator shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

10. Severability

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Middletown Systems LLC
• Email: info@middletownsystems.com
• Phone: +1 (312) 772-3478‬ / +1 (618) 319-2822